The terms and conditions governing your use of our website and electrical services.
These Terms of Service ("Terms") govern your use of the website located at cremorneelectricalpty.site and the electrical services provided by Cremorne Electrical Pty Ltd (ABN 97 696 849 859, ACN 696 849 859) ("Cremorne Electrical", "we", "us", "our"), a company registered in Victoria, Australia.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.
Cremorne Electrical Pty Ltd provides electrical contracting services in Victoria, including but not limited to:
All services are performed by licensed electrical workers registered with Energy Safe Victoria, in compliance with the Electricity Safety Act 1998 (Vic) and the AS/NZS 3000 Wiring Rules.
All quotes provided by Cremorne Electrical are:
Where the scope of work changes after a quote is accepted, we will advise you of any variation in price before proceeding. No additional charges will be applied without your consent.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). You are entitled to:
If our services fail to meet these guarantees, you are entitled to a remedy, which may include having the work re-done or, if that is not possible, a refund for the failure to meet the guarantee. These rights are in addition to any other rights you may have at law.
In addition to your rights under the Australian Consumer Law, Cremorne Electrical provides:
Warranties do not cover damage caused by misuse, third-party interference, Acts of God, or circumstances beyond our reasonable control.
Payment is due within the timeframe specified on the invoice. We accept payment by bank transfer, credit card, and other methods as agreed. Late payment may attract interest at the rate permitted by Victorian law. Ownership of materials installed remains with Cremorne Electrical until payment is made in full.
To the extent permitted by law, our liability for any loss or damage arising out of or in connection with our services is limited to:
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
You agree to:
Cremorne Electrical reserves the right to cease work and vacate premises if an unsafe condition is identified.
You may cancel a scheduled job with at least 24 hours' notice without incurring a cancellation fee. Cancellations with less than 24 hours' notice may attract a reasonable callout or preparation fee, which will be communicated to you in advance.
The content on cremorneelectricalpty.site is provided for general information purposes only. While we endeavour to keep information accurate and up to date, we make no warranties regarding the completeness or accuracy of the content. You should not rely solely on website content for decisions regarding electrical safety — always consult a licensed electrician.
All content on this website — including text, images, logos, and design — is owned by or licensed to Cremorne Electrical Pty Ltd. You may not reproduce, distribute, or use any content without our prior written consent.
These Terms are governed by the laws of the State of Victoria and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria. Nothing in these Terms affects your rights under the Australian Consumer Law or other non-excludable statutory protections.
If you have a complaint or dispute, please contact us first at ceo@cremorneelectricalpty.site. We will endeavour to resolve disputes amicably within 14 days. If a resolution cannot be reached, you may contact Consumer Affairs Victoria or the Australian Competition and Consumer Commission (ACCC).
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services constitutes acceptance of the revised Terms.